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Clear terms on how to cancel your subscription and what to expect
Cancellation Effective Date: When you cancel your subscription, the cancellation becomes effective on your next scheduled billing date. Your access continues until that date.
Billing Cycles: We charge on a monthly basis. Your billing date is the same day each month (e.g., if you sign up on the 15th, you are billed on the 15th of each subsequent month).
No Refunds for Current Period: Once a billing cycle has begun, that payment is non-refundable. Cancellations do not entitle you to a refund for the current billing period.
Non-Refundable Subscription
Starter, Professional, and Premium plans are provided on a non-refundable basis. Once payment is processed, no refunds are issued for any reason, including:
How to Cancel: Log into your account dashboard and select "Cancel Subscription" under account settings. Your subscription will be cancelled effective your next billing date.
Access Duration: You retain full access to all features and services until 11:59 PM UTC on your next billing date. At that time, your account will be downgraded.
Negotiable Terms
Enterprise customers have custom contracts with negotiable terms. Refund eligibility, cancellation fees, and early termination clauses are determined on a case-by-case basis during contract negotiation.
To Discuss Cancellation: Contact your dedicated Enterprise account manager or email support@newbusinesshunter.app with your contract reference number. We will review your specific situation and respond within 2 business days.
Automatic Renewal
Your subscription will automatically renew at the end of each billing cycle using the payment method on file. You are responsible for ensuring your payment method is current.
Payment Method Updates
If your payment method fails at renewal, we will attempt to charge you again. Repeated failed payments may result in account suspension.
No Liability
By cancelling, you accept full responsibility for any actions taken or data generated before your cancellation becomes effective. We are not liable for lost leads, missed opportunities, or revenue loss following cancellation.
Data Retention
Upon cancellation, your data will be retained for 30 days. After 30 days, your account and all associated data will be permanently deleted. To preserve your data, export it before cancellation.
For questions about cancellation, billing, or account status, please contact us:
support@newbusinesshunter.app
We respond to all inquiries within 24 business hours.
Last updated: May 21, 2026